In the fast-paced world of technology, 2023 stands out as a year that left an indelible mark on the IT industry. It’s a testament to collaborative efforts between companies and research fields in an era where the boundaries between hardware and software blur, creating new possibilities and reshaping how we interact with technology.
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As we bid farewell to this remarkable year, it’s impossible to ignore the exhilarating journey of technological breakthroughs that have unfolded before us.
While AI certainly stole the spotlight, it wasn’t the sole hero of this tale. Generative AI models took center stage, captivating industry giants and innovative newcomers.
However, the 2023 revolution extended far beyond just AI; Web3, AR/VR, and quantum computing emerged as catalysts, propelling generative AI into uncharted territories and promising an exciting future filled with endless possibilities.
Join us on a journey through the top innovations of 2023, a year that redefined the IT industry and offered a glimpse into the tech-driven world of tomorrow tailored to your needs and interests.
I. ChatGPT: Impacting Industries and Shaping the Workforce
ChatGPT, despite technically being launched in November 2022, became the standout narrative of 2023. The key breakthrough lay in ChatGPT’s ability to humanize technology. Unlike traditional search methods requiring specific phrases, ChatGPT responded to natural language.
Now, it’s transforming industries, including software development, and raising questions about its impact on jobs as it takes over tasks once done by humans.
Evolution and Advancements
Over the past year, ChatGPT has learned to adapt to a range of user needs, from writing emails to enhancing resumes and even supporting the creation of businesses.
At the start of 2023, there was only a free version with text-based responses available.
Now, users can subscribe to ChatGPT Plus to access the latest version, ChatGPT-4.
According to OpenAI, ChatGPT-4 has seen improvements in training on more data, generating fewer errors, and understanding nuanced instructions.
A notable addition is its ability to “see, hear, and speak,” which allows subscribers to have voice conversations and share images for ChatGPT to process. For example, they can take a picture of a flower and ask about its type and care instructions.
At the core of ChatGPT’s prowess are Large Language Models, and OpenAI’s GPT-4 served as the driving force. The LLM landscape expanded in 2023 and featured newcomers like Google’s Gemini LLM (empowering Bard, a ChatGPT competitor) and others, including Meta’s Llama 2 and Amazon’s Olympus.
Google programmer Kenneth Goodman tested ChatGPT on examinations; it scored 70% on the US Medical Licensing Exam and a legal Bar Exam. It also did well on other tests—78% on a high school chemistry exam and reached the 40th percentile on the Law School Admission Test.
The Use of ChatGPT in Software Development Tasks
One key advantage of ChatGPT for developers is its ability to comprehend and execute precise coding instructions. Developers can articulate the purpose, parameters, and expected outcomes of their tasks in a conversational manner. They can also engage ChatGPT in a dialogue to explore various AI libraries and coding resources.
ChatGPT as the Biggest Fear in Replacing the Workforce
2023 was full of debates about work replacement. Can ChatGPT replace developers, for example? Not in the present moment, or at least not as of now.
ChatGPT operates at the proficiency level of a skilled first-year programming student with a tendency towards idleness. The tool makes coding easier for programmers and saves time, especially for those with less experience; however, it can’t handle complex projects on its own now.
However, the chatbot’s capabilities have exceeded expectations. According to Google, the search engine would consider hiring the bot as an entry-level coder based on its performance. Moreover, according to a recent study by Goldman Sachs, generative AI tools may impact around 300 million full-time jobs globally.
Anu Madgavkar, a partner at the McKinsey Global Institute, emphasized seeing these tools as helpers for productivity, not total replacements. She also highlighted the need for a careful approach to using them.
II. First AI Legislation in the US
The surge in popularity of ChatGPT was followed by concerns about AI’s impact on jobs, misinformation, and its potential intelligence, and this has led to regulatory efforts. In November 2023, President Biden issued an executive order introducing the first set of rules for AI systems in the United States.
The regulations require rigorous testing for advanced AI products to prevent their misuse in biological or nuclear weapons. Also, to address fears of AI-generated deep fakes and disinformation, there are recommendations (though not requirements) for watermarks on AI-generated photos, videos, and audio.
For now, these rules apply only to American companies. To overcome this, the US administration is urging other countries, both allies and adversaries, to adopt similar regulations. The European Union’s AI Act was finally agreed in December.
III. New AI-Driven Marketing and Design: Midjourney, Genmo, and AI Podcasts
In 2023, AI-based text-to-image generators like Midjourney, Genmo, DALL-E, and Stable Diffusion reached new levels of realism. This led to a wave of viral AI-generated photos, like a Midjourney-generated image of Pope Francis in a white puffer coat. What this showed to industry professionals and the public is that creating viral marketing campaigns could now be done with just a few prompts.
There was also an interesting case of Coca-Cola collaborating with OpenAI and launching the Create Real Magic campaign, inviting consumers to create Coke-related artwork using generative AI.
In the podcasting space, text-to-speech systems convert written content into natural-sounding audio. The first AI-generated podcast that gained traction took a unique approach — it used the cloned voice of popular podcaster Joe Rogan. The Joe Rogan AI Experience simulated conversations between AI Rogan and fake guests like OpenAI CEO Sam Altman and former President Donald Trump.
Despite its AI nature, the episode garnered over half a million views on YouTube, with some listeners overlooking its artificial origin. It’s unclear, though, whether people’s initial interest was just because it was something new and different or a lasting attraction.
IV. Growth of AI Assistants
2023 was also the year of AI assistants. Microsoft is investing heavily in gen AI tools to transform how users engage with Windows PCs using the AI assistant.
The idea is simple: with just one click on the taskbar, more than half a billion Windows 11 users can use Copilot for various tasks, like creative support in Microsoft 365, shopping advice on Edge, and meeting summaries on Teams. No third-party application or extension is needed.
MIT Technology Review already reports that if you asked a group of computer science students or programmers if they used Copilot, many would raise their hands. According to Iansiti, a Keystone Strategy co-founder, professor at Harvard Business School, and one of the interviewees, Copilot and similar tools might add $1.5 trillion to the global economy by 2030.
Though it’s a rough estimate, Iansiti thinks the actual impact could be even larger. On the one hand, companies could obtain more code for less money. On the other hand, they could expect more people to become coders because these tools make it easier to get into software development.
For example, Intetics has adopted AI in its teams and uses it for tasks like development, testing, business analysis, UI/UX design, and management, including talent acquisition and talent management. This confirms the growing recognition of AI’s transformative impact on business functions.
V. Interest and Practical Applications of Digital Twins
Digital twins, virtual replicas used to simulate real-world behavior, are proving invaluable and notably reduce time to market. McKinsey reports revenue increases of up to 10% through customer-focused digital twins. Daimler’s customer twins, that allow virtual “test drives,” are a perfect example of this.
Mercedes-Benz and Daimler Truck are digitizing their entire automotive value chain, which sets the stage for the future of manufacturing. Their breakthrough solutions are set to enhance data flow, reduce costs, and boost operational agility.
Several other developments were showcased at SPS 2023 by AWS Partners, including:
- Bosch demonstrated an Integrated Asset Performance Management solution using AI/ML to prevent asset failures and reduce unplanned downtime.
- Software AG can now help equipment manufacturers build digital twin platforms for connected machinery. These allow manufacturers to create precise digital representations of their asset fleets and incorporate real-time performance data.
VI. Metaverse for Enterprises: A New Platform for Leads Generation, Sales & Marketing, Events, and HR
The metaverse is enhancing the ongoing trend of personalized user experiences driven by mobile internet. Consumers are expected to use the metaverse as an advanced virtual space to enrich their real-world experiences.
In 2023, businesses became better at harnessing the potential of the metaverse as the preferred digital realm for consumer engagement. For example, TCS, a major IT service provider, is investing in its metaverse project, ThemaTICS, and aiming to create immersive experiences in areas like e-commerce and workplace training. Nike is doing Nikeland, a “micro metaverse” within the Roblox ecosystem. And there is more to come.
Like any evolving trend, the move to the metaverse will unfold gradually and continually, without a clear start or end point for the metaverse era.
VII. AR and VR Experiences: Apple Vision Pro
Generative AI amplifies the potential of AR and VR and leads to better products as a result. The game-changer this year was Apple’s headset.
Apple’s Vision Pro headset was unveiled at the Worldwide Developer Conference after seven years of development. The project is described not as a mobile device but as a “spatial computer.”
Despite its $3,500 price tag and limited initial audience, the Vision Pro is anticipated to open the door to a new level of mixed reality experiences. ZDNET’s Editor in Chief, Jason Hiner, left WWDC convinced that Apple’s breakthroughs would redefine the next decade. It became available for purchase on February 2, 2024, in the United States. A worldwide launch has yet to be scheduled.
VIII. Hyperautomation
The term Hyperautomation, referring to a methodical, business-centric strategy, was first coined by Gartner in 2020. So, it isn’t new. The key change from previous years to 2023 is that hyperautomation is speeding up. There is an increasing shift towards digital-first strategies, which is why IT teams are dealing with a surge in processes and data, and they need automation more than ever.
Boris Krumrey, UiPath’s Global VP of Automation Innovations, highlighted in a recent talk with Technology Magazine that AI-powered automation is going through a big change with the introduction of generative AI. Krumrey believes that when generative AI collaborates with automation, it brings revolutionary benefits to businesses and ushers in a new era of efficiency and innovation.
IX. Quantum Computing
McKinsey estimates that by 2030, there will be around 5,000 operational quantum computers. Despite their limited number, Quantum AI is believed to be one of the key reasons quantum computers stand out from the computers we use today. So, what happened in the field in 2023?
IBM introduced the Heron processor at its Quantum Summit, and the product featured architecture designed to provide the highest performance and lowest error rates among all its quantum processors. Additionally, IBM presented the Quantum System Two, its first modular quantum computer, located in Yorktown Heights, New York. The system operates with three IBM Heron processors and control electronics.
UC Berkeley, Harvard University, University of Cologne, University of Washington, Argonne National Laboratory, The University of Tokyo, Fundacion Ikerbasque, Qedma, Algorithmiq, and Q-CTRL all focus on the potential of large-scale quantum computing. This goes beyond solving problems native to quantum computing, as they’re also figuring out how to combine quantum and classical systems.
Recent breakthroughs in AI have brought new energy and optimism to the tech industry, and some would even say they’re filling a void from previous years.
Think about this: ChatGPT has over 100 million active users, and even C-suite executives personally leverage gen AI tools for work. Ignoring or dismissing gen AI as a passing trend is no longer an option.
Extend your business opportunities with advanced solutions and stay tuned with Intetics, AI-First SoftDev Company.