Case Study
In Less than 1 Year, the Global Leader in Intelligent Guided Selling Received a Multi-Functional Platform for Improving the Customer Journey 
Client
ChallengeConversity is a global leader in Intelligent Guided Selling. The B2B company offers customer personalization technology that improves engagement, cross-selling, and multiplies conversion rates by X5.
To develop a Guided Sales Platform that combines sources of customer and product data to improve and simplify customer journey across channels.
Benefits and Results
The platform became an effective tool for boosting conversion for the Client’s customers.
The end-users receive relevant recommendations and can access add-on opportunities.
Every update helps get the most out of the platform and design customer journeys that enhance loyalty.
An initial version of the solution was delivered in less than 1 year.
