AI appears to be a dream these days, where a wide range of businesses, organizations, and individuals across various industries can use it for their needs anywhere and anytime. Conversational AI and virtual assistants are designed to simplify our daily lives by taking care of tasks that we may find tedious, time-consuming or complicated. They are serving us 24 hours a day, 7 days a week, 365 days a year without a loss of productivity and quality by understanding and responding to our requests using Natural Language Processing (NLP) and using Machine Learning (ML) algorithms.
