The 2024 Global Outsourcing 100® recognizes the world’s best outsourcing service providers and advisors.  

Judging is based on a rigorous scoring methodology that includes an independent review by a panel of IAOP® customer members with extensive experience in selecting outsourcing service providers and advisors for their organizations. 

The 2024 panel is led by IAOP® CEO, Debi Hamill. The panel includes: 

• Daniel Beimborn, Professor, Frankfurt School of Finance & Management 
• Mary D. Lewis, COP, former Sourcing Manager II, Supply Chain Management, T-Mobile 
• Heiko Gewald, Professor, Neu-Ulm University of Applied Sciences 
• Marc Schermerhorn, COP, Director of Vendor Management, DocuSign 
• Michael Nacarato, COP, Senior Director, Transamerica 
• FD Giambattista, Vice President, Partner Management and Governance, UNUM 
• Surinder Rana, former Senior Officer – Global Real Estate | Corporate Services, International Monetary Fund 

“In a year characterized by significant digital disruption, the 2024 Global Outsourcing 100® underscores the remarkable success and adaptability of service providers and advisors. This year’s list celebrates organizations that have not only thrived but have excelled, innovated, and set new industry standards in this new era. We extend our heartfelt congratulations to Intetics for securing a well-deserved place among the world’s finest.” 

Debi Hamill, CEO of IAOP 

“For 29+ years, exceeding client expectations through exceptional engineering services and digital experiences remains our core mission. We are immensely honored to be again recognized by IAOP® as a world-leading service provider for the 18th consecutive year. This honor wouldn’t be possible without our forward-thinking team and clients’ trust. As a reliable partner, we remain committed to fostering long-lasting relationships and propelling industry innovation to new heights.”

Boris Kontsevoi, Intetics CEO and President 

Turn your business vision into reality with a technology partner that puts your success first. Request a free consultation with our experts today. 

About IAOP® 

IAOP® is THE sourcing community, with collaboration at its core, that drives exceptional business and societal outcomes. Our members and affiliates worldwide are digging deep at IAOP® conferences, learning at IAOP® chapter meetings, getting trained and certified at IAOP® courses and workshops, and connecting through IAOP® social media, all with one goal: better business results. Whether you are a customer, provider or advisor, new to collaborative business models like outsourcing, or an experienced professional, IAOP® connects you and your organization to our growing global community and the resources you need to get the results your company deserves and demands. For more information and how you can become involved, visit www.IAOP.org.

About Intetics 

Intetics Inc. is a leading American technology company providing custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions built with SMAC, RPA, AI/ML, IoT, blockchain, and GIS/UAV/LBS technologies.

Based on proprietary pioneering business models of Offshore Dedicated Team® and Remote In-Sourcing®, an advanced Technical Debt Reduction Platform (TETRA™) and measurable SLAs for software engineering, Intetics helps innovative organizations capitalize on global talent with our in-depth engineering expertise based on our Predictive Software Engineering framework. 

At Intetics, our outcomes do not just meet clients’ expectations, they have been exceeding them for a quarter of a century. Intetics is ISO 9001 (quality) and ISO 27001 (security) certified and a Microsoft Gold, Amazon, and UiPath Silver partner.  The company’s innovation and growth achievements are reflected in winning prestigious titles and awards, including Inc5000, Software 500, CRN 100, American Business, Deloitte Fast 50, European IT Excellence, Best European BPO, Stevie People’s Choice, Clutch and ACQ5 Awards, IAOP Global Outsourcing 100 and Fortune Innovative 300 lists. You can find more information at https://intetics.com 

The post Intetics Is Honored 18th Consecutive Global Outsourcing 100® Recognition by IAOP® appeared first on Intetics.

Assume you have defined timeframes, budget, and a desire to build a reliable and scalable application. As a project manager or a product owner, the challenge you face is to reduce costs, drive revenue, and as a result, transform your business. Here comes technical debt as a significant barrier to your way of addressing those challenges.

Why Is It Important to Reduce Technical Debt?

Achieving short-term effect utilizing temporary easy-to-implement solutions affects the software quality in the long run. Technical debt can slow down the development of your IT solution in the future. Besides, low quality code, security issues, and suboptimal performance are just several examples of ways technical debt may impact your business.

Is There a Strategy for Effective Technical Debt Reduction?

Fighting the shortcomings of technical debt can be handled by an in-depth audit and assessment of a software product. Evaluating code efficiency, assessing technical debts, and ensuring compliance with industry standards are tasks performed with TETRA™, Technical Debt Reduction Platform.

TETRA™ is an exclusive set of tools and techniques to assess the quality levels of software systems and products. It helps measure the quality from both business and technical sides. It is an effective strategy to implement the “technology-right” software processes in your organization to improve time-to-market and increase the proficiency of your developers.

Let’s explore two case studies where project managers prove that seeing your product from the inside is worth a shot.

Running TETRA™ Multiple Times Proves the Effectiveness of Improvements

The award-winning lens manufacturer, leading a 7+ years cooperation with Intetics, aimed to improve a Healthcare and Life Sciences desktop application used by opticians to customize and order ophthalmic spectacle lenses.

The challenge was to migrate the app to the new system without disrupting operations and provide compatibility with peripheral optical devices.

One of the project stages involved the app’s evaluation — that is where TETRA™ came in handy.

The first range of TETRA™ assessment implied the two steps:

1. the source code quality check using static code analyzer SonarQube 
2. dedicated security engineer performed the security assessment via several penetration tests 

As a result, the client received a detailed report on risk levels during the testing. The report involved recommendations on improving code quality and security.

The secure end system allowed the opticians a faster and better ordering experience and automated e-mail communications with patients. The order error rate was reduced by 75%, and on-time order delivery improved by 8-9%.

The client was satisfied and requested the next rounds of testing within the TETRA™ assessment.

Tetra™ Insured Clients’ Risk Mitigation and Predictable Development of the Project before the Launch.

One of our clients decided to outsource the application development for the first time. The project required an advanced level of security and sufficient source code quality. Those were the central measures for ensuring a smooth handover process and code extensibility in the future.

The most crucial aspect was providing transparency in development, especially in security. So as the client could see all security risks to eliminate before the application enters the market.

We measured the source code quality using the static code analyzer SonarQube. The security was assessed by conducting several penetration tests involving a dedicated security engineer.

Here are the key take-outs revealed after the TETRA™ application:

• Highly maintainable and reliable source code, achieving the highest grade.
• Thousands of lines of web app code contain less than 1% duplicates.
• The technical debt is estimated as half working day to fix.

In addition, the automated analysis revealed zero security vulnerabilities. However, the security engineer found seven potential vulnerabilities with various levels of severity.

The penetration testing report contained the detailed reproduction steps, severity estimate, and instructions on improving security. For example, one of the issues was a slightly different text message to the existing and non-existent users in the ‘reset password’ functionality. We unified this message before the project went live.

As a result, the client got a secure, maintainable, and extendable application within the estimated timeframes and budget.

Wondering how to avoid technical debt in your project? Try TETRA™ for your software application right away!

Featured TETRA™ Case Studies

TETRA™ Discovered Significant Improvements in the Quality of The Redmine Cross-Platform Operating in 49 Languages

Technical Debt Reduction Service TETRA Helps E-Learning Company Save 22% of Redevelopment Costs

Read More about TETRA™ on Medium

Open Source Assessment Use Case: TETRA™ detected significant improvements in the quality of the Redmine cross-platform application

The post How to Get a Secure, Maintainable, and Extendable Application within Desired Timeframes and Budget? Project Managers Share First-Hand Tips for Improving Your Software Product with TETRA™ appeared first on Intetics.